[Resolved]  LG Electronics — pure service and rude staff

Dear LG, I have bought washing machine with dryer and refrigerator from LG from Sharaf DG in the UAE, and since then I am living in a night mare . I bought the items on October 20 and was delivered on the 23 as per my request . I received a message from al yousuf who are he agent in UAE that delivery will happen and I have to keep the yellow part of the invoice for installation, when the delivery man came to my home I begged him to give me the yellow invoice and he said no, you have Sharaf DG invoice, I said I recieved a message from your company and he said no and refused to give me, he gave me number to call for installation, I lost this number and the night mare began, I called the LG toll free number and she kept me on hold with no help and never called me back, I called again another lady started asking me about so many details invoice number which I do not have and said I am unable to help you, what can I do, I called Sharaf DG more than 30 times with no help what SO ever, so I had to go to the shop and leave my work to go there, then the shop manager called LG manager who promised to send someone to my home, and left happily hoping my washing machine will get installed, he said he will call me, I received a call but was praying, so I missed it, then I called back, and here is the important part when I called back the technician of LG said, I called you because I was near your home but you did not answer so I left after waiting for four days he came and left in 15 minutes because I didn’t answer, I begged him to come back and pay him taxi charges he said no and was very very very rude as if I am begging him, here I am my machine is not yet installed, I am taking rude attitude from call center and technicians because I bought from LG in the UAE . I REGRET BUYING THIS 2 APPLIANCES, I BOUGHT THEM BECAUSE ON THE NET THEY MENTIONED YOUR APPLIANCES ARE THE BEST HOWEVER THEY FORGET TO MENTION IN THE UAE YOU WILL GET THE WORST SERVICE EVER . I THOUGHT I SHOULD SHARE THIS WITH YOU MAY BE YOU WILL BE ABLE TO SAVE THE REPUTATION AND HELP ME AS NO ONE IS ABLE TO HELP ME HERE. Thanks Iman