LG Electronics — Air conditioner inverter split ac, ac installation | |||||
Sir, i have booked for lg ac installation on 15/04/16. Rna no:[protected], 1 ton inverter ac, Invoice no:kgt/16/1474 Bajaj electronics, karmanghat Hyderabad. Iam deseparately trying for one technician for instalation from last two days. I tried all possible means such as calling customer care, concerned branch Manager, area manager. Either they did nt lift the phone or tell some cooked stories. Numbers tried are: 1)shiva kumar :[protected] 2)prabhakar :[protected] 3)kishore : [protected] 4)customer care given a non existing number :[protected] 5)customer care no: [protected] 6)[protected] Please check all call recordings with customer care. It was said by the customer care that after registering for installation they will complete the installation process with in 24hrs. But there was no response after 48 hrs also. Being an lg brand welwisher we are highly dis satisified by the irresponsbility of the service centre people. Kindly consider the above mentioned details and take serious action against these irresponsible people Was this information helpful? | |||||
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LG Electronics customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
kindly consider the above mentioned details and take serious action against these irresponsible people
Reply
After greeting,
Here in Egypt there are many complaints about L.G products and recovery.
it is individual business not leadership and the quality is very bad.
hope can talk to me as soon as possible or guide me.
Thanks,
Dr-Mohamed
Here in Egypt there are many complaints about L.G products and recovery.
it is individual business not leadership and the quality is very bad.
hope can talk to me as soon as possible or guide me.
Thanks,
Dr-Mohamed
Hi Sir / Madam
We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.
Regards,
LG Customer Support Team
We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.
Regards,
LG Customer Support Team
Very bad experience in tirupur also, i purchased a split AC from LG Shoppe and almost 4 days, still waiting for installation. Many times we called customer care and shop also but nothing happens. I checked some of my freinds circle about the LG service. I surprised all the people feels same as my experience.
We worried how they manage the gaurantee, warrantee, setvice...0, 0, 0
When the sales will down then only they can analys the real issue. I know that bad customer service is slow poision for a good business. So my suggession to LG to core follow ups inbetween shop and customer and service contractor and customer.
No problems, i can wait untill tomorrow. If there is no response then i plan to return their AC. Thanks to reply if anybody response in LG MANAGEMENT
We worried how they manage the gaurantee, warrantee, setvice...0, 0, 0
When the sales will down then only they can analys the real issue. I know that bad customer service is slow poision for a good business. So my suggession to LG to core follow ups inbetween shop and customer and service contractor and customer.
No problems, i can wait untill tomorrow. If there is no response then i plan to return their AC. Thanks to reply if anybody response in LG MANAGEMENT
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