[Resolved]  LG Electronics — Refund rejected for my lg g4

Address:Kamrup Metropolitan, Assam, 793001
Website:lg.com

8 months back i had given my mobile for service.As i stay in shillong i had to visit guwahati when called regarding the phone.visited 5 times, wasted money but the phn wasnt repaired.they then said we will replace the phone.waited for months but in the end they said we cant replace as the couriered phone was damaged.Then they said they will refund the amount.waited for long..but as the phone was gifted to me, the bill wasnt in my name.so they asked for an affidavit from sandeep himself.After striving much, sandeep had sent the affidavit in order to recieve the refund.Each time i called up the lg team they said ull get the refund in a week, last week it was said i'll get it in 3 days.and now when i called back the service manager mr.Naik says we wont refund we will replace back the phone.Do u people think we are nuts?After eight months of waiting now u come bck to replacement?.I swear i wont let go, will inform each media regarding this fraud of the lg team.Alas for u all!After waiting for this long u expect me to take back the same phone and sell it back for a drastically reduced price?U know wat..keep the phone, Keep the money.I'll expose ur lies soon enough i assure u.
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Sep 25, 2016
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Aug 17, 2016
Sunny Manash Das's response
My lg ac is not working properly.i have called the local lg service center but it doesnt work.i am totally unhappy with the services.so i am requesting here to send me some one who can fix my problem.i will be thankful if you can help me to get out of this problem.thankyou
Verified Support
Aug 24, 2016
LG Electronics Customer Care's response
Hi Sir / Madam

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Complaint comments 

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My lg ac is not working properly.i have called the local lg service center but it doesnt work.i am totally unhappy with the services.so i am requesting here to send me some one who can fix my problem.i will be thankful if you can help me to get out of this problem.thankyou

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