LG Electronics — Regarding ID RNA[protected] LG LED 42 Inches TV

Address:Chennai, Tamil Nadu

With respect to the Request ID RNA[protected] on 8th Sep 2014. Not getting a proper or responsible reply from the call center and the service executives. On 13th sep a Technician Named Praba (mobile no: [protected] ) came for the installation and he dosent have a wall mount for LG 42Inch TV and he behaved and reply very badly, he dosent know how to answer to a customer... very worst technician and worst human aswell as, and i call his incharge Named Mr. Sriram(mob No: [protected]) he arrange another person Named Kannan and I Called him and asked him regarding the service but he replied that no one informed him.. Where is the request tracking system in your service?? where is the customer satisfaction ?/ Totally worst service Where to escalate this issue??
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LG Electronics customer support has been notified about the posted complaint.
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Dear Santhosh,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
Worst service after Sales... poor Indian consumers.

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