LG Electronics — Regarding the Refrigerator

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I here by declare that i purchased a refrigerator from one of your vendor Ankit Electronics in bangel Noida. Company Vat Tin num is [protected]. we have called him regarding service as my refrigerator is not cooling he is asking service charge as he not told at the time of purchased. I purchased the product on 19 feb 2012.
Product Warranty is fopr five yrs and gurantee is for 1 yrs.
The service charge which he is asking is illegal. My invoice number is 2198.
Name of customer Kamlesh Kumar Srivastava. Please process my request as soon as poosible. The customer service executive told us about the charge +vat. I want to know as this is under warranty.