[Resolved]  LG Electronics — Request for extension of AMC for washmachine Under LG Happy Living Plan

Address:Hyderabad, Andhra Pradesh

Request for extension of AMC Under LG Happy Living Plan [protected][protected]----- Washing machine model :LG WM SA WP 9526 S Sr No. 908MGWJ043657 Invoice No. [protected] Dt:[protected] Purchased from Shop-Details below Shop: Rajkamal Electronics Pvt. Ltd. RKS Ameerpet 7-1-616/6, Beside Petrol bunk Hyderabad - 500032 Ph No.[protected]/52/53 Under LG Happy Living Plan AMC was done for the period from[protected] to[protected] by Authorised Service Center of LG Electronics P.Ltd. AMC service provider's details as below Service contract No. name of proprietor: Srinivas Phone No: [protected] [protected]@gmail.com Srinivasa Electronics Plot No.106. Kamalaparsanna Nagar Allwyn Colony, Kukat pally Hyd - 500072 ( WM = to be read as "LG washing machine" ) When they recently attended to WM complaint No. RMA[protected] probably on[protected], the serviceman came to attend the complaint of drain nob slippage and just told us the inside panel is to be replaced and gone away.and he did not care to enquire whether we are ready to get replaced the inner panel what he told and never contacted us again. Two days later when I was able to contact Mr. Srinivas on his phone No. [protected], I requested him to get AMC extended to our WM further. He declined to get AMC extended to my WM saying that as per Sr.number of the machine AMC can not be extended further. I told him as per LG Happy Living Plan AMC was available up to 6 years from the date of purchase of the machine & we purchased it on [protected] & we can avail the AMC extended for one more year ie up to[protected].as per LG Happy Living Plan Even then he totally refused to extend the AMC for WM. With the particulars & facts given by us kindly advise us & arrange AMC extended to our WM up to[protected] as per LG Happy Living Plan which guarantees extended AMC up to 6 years from date of purchase of machine. Thanks - G.S. RAMARAO E-MAIL: [protected]@rediffmail.com Phone: [protected], [protected] ( Hyderabad )
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Aug 14, 2020
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Dear Mr. Ramarao,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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