[Resolved] LG Electronics — RNA[protected]" LED TV Screen issue
S
san123.22
from Mumbai, Maharashtra
Address:
Thane, Maharashtra
I had purchased a 32" LED TV around 2.5years back and had a very experience so far with all the LG products so far at my place. Since past 3 days, suddenly the TV screen started flickering and was complete out of service.
I raise the complaint immediately and was being assured that they would send a service engineer within 24hours for which I had taken a day off from office and still did not get any updates on the same. After following up with the LG customer care toll-free number every time I got the same response that they had sent a reminder to the service center and they would contact me within 24hours but its almost over 40 hours and had yet not received any response.
Just wanted to make a point that due to this kind of negligence in service any customer would loose the loyalty with the brand like LG.
Still hoping for a response.
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Aug 14, 2020
Complaint marked as Resolved
LG Electronics customer support has been notified about the posted complaint.
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
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We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team