LG Electronics — Split AC

Address:Gautam Buddh Nagar, Uttar Pradesh

I lodged a complaint of water dripping from front of Split AC lodged at Call Centre on Saturday 21st May (RNA[protected].
Sunday: Engineer Maulik told crack in Drainage Pipe. Some one will come to replace. No body came.
22 May: Complaint made again at call centre. Number of Mr. Nikhil given. He promised action.
23 May: Engineer Mosam came. Said no crack in pipe. Did something and took Rs. 570. Dripping started within 15 min. Another Engineer Pratik came and said crack in drainage pipe. Promised to come on Wed at 11 am.
24 May: Talked to Mr. Jadeja (Ahmedabad) at 11 am. Engineer Binal came at 11.30 and replaced drainage pipe. Still dripping.

I have not gone to office. Drawing room wall is spoiled. AC locks broken by repeated opening. PROBLEM OF WATER DRIPPING NOT SOLVED even after 90 hours of complaint.
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LG Electronics customer support has been notified about the posted complaint.
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Hi Kamal

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Mobile No is [protected]
LG Electronics Customer Care's response, May 26, 2016
Verified Support
Hi Kamal

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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