LG Electronics — TV Problem not being attended to Since SIX Days
S
skg77
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra
I have a 50 inch plasma TV which is not working. I have registered a complaint since 27th August and the complaint number is RNA[protected]
Since then I have made half a dozen calls to LG helpline. I receive a standard reply that this call will be attended in 24 hours. Today it is the 6th day and I have not received a call !!!
Please note that I will have no option but to go with my grievance to the INTERNET AND SOCIAL MEDIA.
I have a recording of all calls made to the center
[protected].16
[protected].41
[protected].30
[protected].25
[protected].27
The service center number your people give is never answered. Will anyone buy an LG product after this kind of service.
Was this information helpful?
No (0)
Yes (0)
LG Electronics customer support has been notified about the posted complaint.
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team