[Resolved]  LG Electronics — wall mounting TV: RNA[protected]

Address:

Bangalore, Karnataka

Till today I was a loyal customer of LG, most of the home equipments in my home are from LG. But from today onwards I will never look on to this brand. The customer care and service guys are pathetic. I bought a LG led TV from flipkart on last October, I paid the amount of TV and wall stand as well. For wall mounting I had to call customer care, when I called customer care they sent a couple of service guys to give my wall stand. But those guys told whenever you want to fit this stand on the wall call us, we will give you and It is free till 1 year and service as well. Now when I shifted my home and I want to fit that stand on wall, I called the customer care. They are saying you have to pay for stand and service charge well saying that their policy have been changed. That means I have to pay again for my wall stand to get it. How pathetic these guys are?? Why should I pay again for wall stand?? Do these service and cusomer service guys understand what is the customer?? I don't know to whom should I blame?? To LG or these service people who wont understand what I am saying?? Much dissapointed here. Will never go for LG again in my life for anything!!