[Resolved]  LG Electronics — Wash machine TUB breakage..One of worst product in LG

Address:Chennai, Tamil Nadu

After Purchasing of LG wash machine with in a day i complaint leakage of the water from the machine.for that technician came and misdirect the water connecting tube then we made arrangement new water tube to connect at cost RS 650.After this condition persist again v contacted technician in spite of repeated calls the technician told that have been swifter to some other place in late response and new technician came and attended our machine.He showed the breakage of inner drum in two places and narrating is advice to approach higher officials days after he came with an senior technician and took the photo. senior technical told that forward to Head office and claim the new drum .finally thy told the cost of the drum is RS 1500 and either the management or technician never carry about warranty and guarantee of LG company. We are not able to wash the clothes and mother has been suffering for server hip pain.for though we spent 25000 rs towards lg wash machine we not able to satisfy the old age suffering ladies and members of family Please create the awareness to public about the long warranty and guarantee is bogus bonus.kindly take necessary steps for not to repeat this condition to any one our citizen.
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Aug 6, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Dear Kishore,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

Regards,
LG Customer Support Team

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