[Resolved]  LG Electronics — Washing machine pcb poor quality

Address:

New Delhi, Delhi

I purchased front load wm in july 2012.yesterday i noticed my play pause botton not working.engineer visited on complaining no.RNA[protected] from PRIYA SERVICES.He says the PCB needs to be replaced. my questions are- 1.PCB has the life of 8 to 10 years.Why company has used cheap quality PCB that it got spoiled in 3 years ? 2.Only one button of play pause is not working.Why the service centre is not repairing it?Are the engineers of LG service so ignorant that they cant repair this minor problem? 3.What is the price of PCB ? Service centre says printed price of this product is Rs.3200 .but service tax is not included to it.They will add the vat tax of 14 % to this product and will give me for Rs.3700. Now may I know which product attracts tax on MRP ? All this loot by company and their service centres to sell their spare parts so not to repair it is disgusting and i condemn such cheap cheating practices, and demand to get my washing machine PCB repaired asap at nominal cost.