LG Electronics — Washing machine problem | |||||
Hello team, i had bought lg washing machine (Front loader) on 7th january 2015. After using first time i saw that the color of the drum has been removed (50 %). So when i lodged the complaint they are telling that it was due to chemical which came from your dress damaged the color. It was funny, irresponsible answer. I bought washing machine to wash my dresses not to worship the washing machine. I had trust on lg so i went with lg but the way service center behaves, talks, provides the services, i was disappointed. I have already raised 3 complaints, all are getting closed even without intimating me. Is this the way lg provides provides service to the customer? I want my washing machine drum to be replaced. It is the manufacturing defect. Please find my below complain numbers : rna[protected]Lodged on 25th jan) rna[protected]th jan) rna[protected]th jan). Please fix this issue asap otherise i will go with consumer court. You can contact me on below number : [protected] zulufukar Was this information helpful? | |||||
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We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team