LG Electronics — Washing machine problem

Address:Bangalore, Karnataka, 560100
Website:LG India

Hello team, i had bought lg washing machine (Front loader) on 7th january 2015. After using first time i saw that the color of the drum has been removed (50 %). So when i lodged the complaint they are telling that it was due to chemical which came from your dress damaged the color. It was funny, irresponsible answer. I bought washing machine to wash my dresses not to worship the washing machine. I had trust on lg so i went with lg but the way service center behaves, talks, provides the services, i was disappointed. I have already raised 3 complaints, all are getting closed even without intimating me. Is this the way lg provides provides service to the customer? I want my washing machine drum to be replaced. It is the manufacturing defect. Please find my below complain numbers : rna[protected]Lodged on 25th jan) rna[protected]th jan) rna[protected]th jan). Please fix this issue asap otherise i will go with consumer court. You can contact me on below number : [protected] zulufukar
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Zulufukar,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7053
    Pending
    0
    Resolved
    4000
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information