[Resolved]  LG Electronics — Washing machine repair - cheated by auto power associates, chennai

Address:	600018
Website:	www.lg.com

Complaint - service provider m/sauto power associate, headed by mr. sri kumar has not given correct information before repairing washing machine. i have given this machine to him and he explained that the body will be replaced with the new one costing to approximately inr 3800. and some bearing issue. i trusted his words being a senior person, but when i got the machine it was having a old body and no base plate. when i called him to address this he said"because of customers like me who complaints, he invites us to the workshop to see" i only had asked him that why he has put an old body, on which he started shouting and mentioned that he told me before that the body will be fabricated. i have paid total inr 6500 against 6800 because he has not put one base plate and he and his team is nt responding. i would like to know the way forward for this. please call me to get further details. i have written them emails every second day and the only thing i get as an answer is that "your complaint has been register and we will sort this out" the repair shop owner is not taking my call and has been talking rudely. i would like to get the refund made for my expense. its a cheating and the company things that consumer court cant do much because they have other tasks to worry about. rgds shobhan [protected]