LG Electronics — Washing machine repairing

Address:

Jodhpur, Rajasthan

I have purchased lg washing front loading of 5 kg from m/s richa distributers jodhpur in around 20000/- tromm model. Now the machine is not working due to pcb problem i approached to distributers to resolve the problem and he sent the mechanic and told that pcb is not working . Afterthat he said that i have indented for that and spent 4-5 days . Lateron he compliant to lg service and i got only complaint no. Rna[protected] on[protected] lateron received mobile that your complaint is for lcd instead of washing machine and no result found only sms for complaint on[protected] . Contacted to help line 24 hrs for assistance . Thereafter complaint booked on 25-07-14 vide no. Rna[protected] again and told me that pcb is not available in jaipur and shall be brought from delhi office . Contacted so many times to service centre and distrubuters but all in vain now telling that model is obsolete and parts is not available with lg india . It means now washing machine is condemned items and no use . Through complaint i suggest all indians that kindly think many times before purchasing of lg items as they making fool to us and cheating money from us . Please suggest me regarding legal aspects so that i can get justic as mentaly harrased by lg and wastage my hard money