[Resolved] LG India Ltd — Air conditioner leaking

Bharat Kharbanda

Address:

Faridabad, Haryana

I purchased LG spilt AC 3 Years ago. From day one I avail the AMC also. From last few days water is leaking from my AC and I have logged the complaint. Engineer came and respond that this problem will not be solved till reinsallation. But it cost me 1800/-. I told him that earlier installtion was done by LG engineer only and I have avail the AMC also. So why should i have to pay. He said, he cannot do anything and leave the place. So please let me know how my problem will get resolved. Thanks

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Aug 7, 2021

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Bharat,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

Regards,
LG Customer Support Team