LG India Ltd — Front Panel problem(Screen)

LG India Ltd — Front Panel problem(Screen)

N Nirbhaya Shrivastava from Ambikapur, Chhattisgarh

I have purchased a LG 32 Inch LED TV on 14/12/2013 from LG Shoppe Korba (C. G.) of Rs. 26, 200/-. After exactly 1 year & 4 month later the TV has started getting Problem. firstly the picture get hanged while displaying & now the complete TV has been stopped displaying the picture. i have registered the complain the service engineer came & checked & told that the front panel of the TV has a problem rest of the circuit are OK. now the front panel is costing Rs. 13000/- + fitting & Service charges. so now what i should do because after purchasing the branded company TV & now invest Rs. 13000/- on repairing the TV. Kindly Suggest the appropriate soln. Regards, +1 photos Was this information helpful? No (0) Yes (0)
LG Electronics customer support has been notified about the posted complaint.
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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Hi Nirbhaya,

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

Nirbhaya Shrivastava

from Ambikapur, Chhattisgarh

My contact details are [protected]
I have already consulted the customer services but it doesn't suit me that after purchasing the LED TV of Rs. 26, 200/- and after 1year & four months later i have to again pay Rs. 13, 000/- + extra servicing + Fitting charges+ Service Tax(14%) for the front panel repairing.
Regards,