[Resolved]  LG India Ltd — Nexus 5 battery replacement

Address:

Bangalore, Karnataka

Hi Team, It is with great frustration and disappointment that I have to write this that am not getting any help with local LG service center to replace my Nexus 5 battery . I have purchased mobile on 14 Dec 2014, after which in May 2015 there was a Nexus 5 board problem which LG service center has changed free of cost as mobile is in warranty, but since the time board has changed my mobile battery didnt last until even an hour . I formatted and tried everything but no luck. I took it to LG store again and now they are telling me that battery has 6 months warranty, I need to pay for battery replacement (its just 9 months old phone). but why should I pay ? Its not my fault - I bought a new handset, your device had a board problem which you changed and after which there is this new problem has com e. I really need somebody senior to understand this . The battery problem has arise since the time you replaced board. Really need an immediate help in Bangalore as its hard to use a phone with less than 1 hour battery life. No one expects a 9 month new phone to have such worse battery backup. ~Harshit Agarwal Mob : [protected]