LG India Ltd — S. Chakradhara Rao

Address:

Hyderabad, Andhra Pradesh

Continuation of my LG Washer (Model: WF-S7512FN) repair complaint number RNA[protected] on 24 July 2015 Two people contacted me about the repair on 14 August 2015, Sebatian (Cell number: [protected]), and Eswar (Cell number: [protected]) and said that it will be repaired my Monday 17 August 2015. It was not done, so I contacted Sebatian again, and he told me to call LG office at[protected] or[protected]. I called both numbers several times and nobody answered. S. Chakradhara Rao I gave a complaint about repairing my LG Washer (Model: WF-S7512FN) on 24 July 2015, the complaint number is RNA[protected]. After that I received several SMSes on my cell phone. On 24 July 2015 I received an SMS saying that Ranganathan Amanathan was assigned my repair work. Nobody contacted me. On 27 July 2015 I received an SMS saying that Srinivasa Electronic was assigned my repair work. Again nobody contacted me. On 30 July 2015 I received an SMS saying that Dharmendher Chintalapudi was assigned my repair work. Again nobody contacted me. On 30 July 2015 I received a call from Mr. Sebastian about fixing the washer. I received a similar call from Mr. Naidu on 30 July 2015. I got fed up and on 03 August 2015 I contacted your customer service and they referred me to talk to Mr. Siva Kumar (Cell number: [protected]). He told me that it is already late and somebody will contact me soon. On 06 August 2015 Mr. Wahab (Cell number: [protected]) contacted me and confirmed my residential address and directions, and told me that the washer will be repaired soon. On 06 August 2015 Mr. Ramesh (Phone number:[protected] contacted me and told me that the washer will be repaired soon. On 06 August 2015 I received an SMS saying that Srinivasa Electronic was assigned my repair work. Again nobody contacted me. I don’t understand what is going on. On 07 August 2015 I tried to talk to Mr. Siva Kumar (Cell number: [protected]) several times. He never answered the phone or returned the calls. I keep getting SMSes with the names of new people every other day saying that they will come and repair. What kind of service is this? S. Chakradhara Rao