LG India Ltd — Seller not sending man for installing Split AC | |||
I have brought a split LG AC. Dealer told me that installation is free. I have made all arrangements for installation. I have even rented bamboo ladder for it also, but the Dealer is not sending the man for installation even after repeated request. The details are given below - Dealer Name: M G Electronics Baguihati KIolkata - [protected] Installer conatact no as given by Dealer: Mr Gourang - [protected] It has been more than 7 days but nobody is addressing my problem. I am very much irritated. Please check it ASAP. Was this information helpful? | |||
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LG Electronics customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I have shared my contact details on LG Assist. For convenience I am providing here also.
Phone no: [protected]
Most pathetic and horrible experience we had while installing LG split ac that we bought from MG Electronics, Baguihati.After a whole long week of wait and several calls and follow-ups, they send some guys to install the ac.Truly speaking they don't have any knowledge of how to install ac, they even didn't bring required tools and instrument as well.At last while they start the installation process, started digging into our wall two times.and after half of the digging was done, they said they cant do it and left for the day.then when we called them and told that we already asked some labour to do the digging and its done.they told us that they couldn't come .Then we called the dealer and they contacted some other guys and after waiting for four long days and taking leave from our office, they send them third times at around five pm.at the evening they started installing the outdoor unit and the whole installation process ends at around nine pm.This is not the end.After they left we checked whether the ac is working properly or not and found that the ac is leaking.We had complained to LG as well.I would request LG to look into this so that no one else would suffer all these.
Phone no: [protected]
Most pathetic and horrible experience we had while installing LG split ac that we bought from MG Electronics, Baguihati.After a whole long week of wait and several calls and follow-ups, they send some guys to install the ac.Truly speaking they don't have any knowledge of how to install ac, they even didn't bring required tools and instrument as well.At last while they start the installation process, started digging into our wall two times.and after half of the digging was done, they said they cant do it and left for the day.then when we called them and told that we already asked some labour to do the digging and its done.they told us that they couldn't come .Then we called the dealer and they contacted some other guys and after waiting for four long days and taking leave from our office, they send them third times at around five pm.at the evening they started installing the outdoor unit and the whole installation process ends at around nine pm.This is not the end.After they left we checked whether the ac is working properly or not and found that the ac is leaking.We had complained to LG as well.I would request LG to look into this so that no one else would suffer all these.
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