LG Service — Improper Product and BAD Service and harassment by LG Service Dept. Karnataka

Address:

Bangalore, Karnataka

We have purchased a LG Microwave Oven (30 Ltr) MC80 from Adishwar Puttenahalli Branch –Cust code PT20191 & Bill # CRW-4135. However oven was stop working sometime in the month of Jan 2015. We have informed to LG service center and they have resolved the issue replacing a part, chargeable basis (1456/-) on 17th Jan -2015 ( Job #[protected]. However again within a month time the same problem occurred. We have again informed service center, the same service person has come & resolved the issue, but, this time he has replaced another part. But again within 15 days’ the same recurring problem occurred. again they have come and collected some money and repairer and gone back . Again the same problem reoccurred mind of this Jul-2015. hence we have requested them to send some better Technician or to replace to product as either one may be defective. But they have not turned for last 11 days - giving some excuse that ... they have come but ... phone was not answered ... security not allowed .. etc... the Service # with LG for the request is RAN[protected] & RNA[protected]. We have informed this to the local LG dealer Adishwar as well sending EMAIL... but still not use. hence we are login this complain... Thanks Himadri Das contact # [protected]