[Resolved] LG Washing Machine — Frc cable bitten by rat in my lg front load washing machine. | |||
Dear Sir, I am P.Vigneswaran, Chennai ([protected]). The issue is FRC cable bitten by Rat in my LG Front load washing machine. I called up the customer care and logged the complaint. The service guy came home and checked the machine and told that the issue is to replace the PCB. He told that there is no repair for the PCB and hence the PCB have to be replaced for a price of around 3000/-. My expectation was that the service guy will re crimping the FRC cables and the issue will be fixed. And this is the action. It was a surprise for me to replace the PCB. Its pathetic that after spending 29000 for a washing machine, I need to spend another 3000 with in 4 years for a minor issue.. I would like to bring into the notice of the authorities and people about the poor quality of the service engineer in LG washing machine and how much the customers are being cheated after spending their money on products like this. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
61%
Complaints
7053
Pending
0
Resolved
4000
+91 12 0256 0941
+91 12 0256 0940
+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
View all LG Electronics contact information
We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.
Regards,
LG Customer Support Team