LIC Housing Finance Customer Care

LIC Housing Finance Customer Care

LIC Housing Finance Limited (LIC HFL)

Maker Tower "F", 13th Floor, Cuffe Parade
Mumbai
Mumbai City District
Maharashtra
India - 400005

Customer Care Phone Numbers and Contacts

Phone:+91 22 2217 8600
Satisfactory Rating
1%
Complaints
622
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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LIC Housing Finance Complaints & Reviews

LIC Housing Finance - Higher interest rates in housing finance for existing customer

User
 arambh18 on Jul 31, 2015
I have opted for 3yrs fixed interest plan for finance on july 2012. Interest rate applicable on it was 10.7%.

Account Number: 120500001597

Now when 3 yrs are completed and current market interest rates are way down than 10.7%. I have called the jabalpur branch ( from where it is sactioned) @ the number present on website. Person there first of all not giving me the details o asked like:
New applicable interest rate? And misguiding me by saying yes for new lower rates you have to apply via application and you have to pay 0.5% of processing fee for that. Then ur...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - Not giving disbursement

User
 debal_sar on Jul 29, 2015
My A/C no 210200003593, Amount sanctioned but not giving disbursement. They have deducted processing charges also and now no response from Agent. I tried to call Regional manager and Corporate office Mumbai but no body is responding. I want disbursement or refund of my money already they have taken even all required documents, Builder payment receipts etc....
Complaint comments Read comments Complaint category Building Developers

LIC Housing Finance - Not Giving Disbursement [Resolved]

User
 Ankush1280 on Jul 24, 2015
My File no. 3124000007, loan sanctioned but not giving disbursement. They have deducted processing charges also and now no response from executive of branch manager. I tried to call Regional manager and corporate office Mumbai but no body is helping. I want disbursement or refund of my money already they have taken even BBA, Builder payment receipts etc. Not even getting e-mail replies, online complaint system is not working....
Complaint comments Read comments [1] Complaint category Loans

LIC Housing Finance - Charging more interest as committed

User
 Ajay683 on Jul 23, 2015
I took home loan from your kaushambi branch amount 30 lakh .It was said by your relationship manager to pay the first installment through cheque. Which I am willing to pay and request him to confirm my Payable amount, as i asked the amount of cheque for payment .He stated its INR 10630 . Which is vary & to be excess as per my calculation as shared with me at a time of lone applied. I asked the reason, then he was told that It is 13-day interest calculated as per cheque issuance date (26th June 15), that is wrong, when I had to apply for a lone he told the loan disbursement date will be your Interest...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - REQ-AP-000758, Loan A/c.No.710100008156, Agents in Ameerpet branch mis guiding to customers on home loan to get commission

User
 prashantnellutla on Jul 22, 2015
Dear Sir Please find the below chain of mails i have communicated to your Area Manager of Ameerpet branch, Hyderabad regarding my issue with the agent. My Loan A/c.No.710100008156. The agent named Mr.Anji Reddy was mis-guided me for sanctioning a home load and he was collected money of 1% commission from me i.e Rs.22, 000/-. The same i have escalated to area manager through below mails but i didn't get any solution from him. Requesting your intervention to take some action on said agent since he will continue the same with other LICHFL customers also and it is bad remark to LICHFL. Regards Prashant.N Mobile...
Complaint comments Read comments Complaint category Unauthorized charges

LIC Housing Finance - India highest rate of interest @12% by LICHFL, Kind of Choor Finacing agency.

User
 power_cut on Jul 21, 2015
India highest rate of interest on housing loan @12% are being charged by LICHFL, they are looting people, I suggest never go with LICHFL for housing loan, apart from this there transiency and communication is Zero. actually they are looting to home loan borrower and kind of choor financing agency, it is not comes under bank category thats why they are looting....
Complaint comments Read comments [2] Complaint category Loans

LIC Housing Finance - Not providing list of documents

User
 sonalisinghal on Jul 20, 2015
My home loan a/c no.is 320-700-001151 and I want to shift my home loan to other agency. I handed over a cheque of Rs 570 as demanded but they are not providing me list of documents and statement etc. They are telling me that the procedure takes a long time. So please provide me, needed documents, at the earliest so that interest can be saved...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - LIC LOAN A/C No.17064402473

User
 Govinda9999 on Jul 19, 2015
This is to state that the loan sanctioned in 2009 at a floating rate of 9.75 PA then after a year or so it is raised by your firm to 12% from 2011. Right now i found that there is a decrease in the percentage for which benefit is not passed to the customer like me. As i am selling my house to another person through LICHFL again there is no benefit in reduction of the EMI's or refund of the money due to me as no one in LICHFL is bothered to revise the floating rate and benefit to the customer. All the time the LICHFL is bothered in increase of float rate and pass on the customer but when it is...
Complaint comments Read comments Complaint category Real Estate

LIC Housing Finance Ltd - Penalty Charges on outstanding amount during Loan transfer

User
 abssenthil on Jul 18, 2015
Dear Sir/Madam, I have taken home loan of amount 2575000 from LICHFL at an interest rate of 10.70% with 3 Years fixed. After 3 years of fixed rate of interest, they suddenly increased the interest rate (as floating) to 11.75% Now, when I approached to transfer my loan from LICHFL to HDFC, authorities says I will be charged levy charges @ 2% of the remaining loan amount. But, as per RBI mandate released in June 2012, levy charge (prepayment charge) has been removed to maintain uniformity across banking system and allow customer to take benefits of lower interest rates offered by other banks. Please...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - No answer of RTI Application with court fees

User
 sanjaykumarray on Jul 14, 2015
I have applied to know some information under Right To Information Act on 28. 05.2015 & received on 01.06.2015 but till date they did not make any answer but those are very important to me to know for my Home Loan A/C no.210300005042 & customer ID 18941723....
Complaint comments Read comments [1] Complaint category Loans

LICHFL - Problem with floating intrest rate

User
 Kankum1987 on Jul 14, 2015
After my fixed interest rate of 10.75 for a period of 3 years immediately they changed the floating rate to 11.75%, they said if I pay 13, 000 they will change the interest rate to 10.5, I did that, they changed back to 10.5 as said but with in a month I received a letterl stating that they again increased the floating rate to 11.75%. what a cheaters !!!, Please don't go for LICHFL for home loan...
Complaint comments Read comments Complaint category Banks

LIC Housing Finance - Charged More intrest without any concerned.

User
 bratnag on Jul 14, 2015
My customer ID is 18611489 and loan A/ no is 320700000894. House loan Rs 1850000 has been disbursed on 10.25 % intrest in Dec.2012.Now ROI is being Charged @ 12% without any information/letter from LIC HFL since Jan 2015..Otherwise so many options were there for me to quit the loan/transfer the loan.This is completely cheating..LIC HFL has charged at least 12000 more in last 5 months and again charging 0.5 % for reducing ROI. Kindly return the excess inetrest charged otherwise.I will go for legal....
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - Log in problem

User
 roy.sanjoy4 on Jul 14, 2015
As suggested from my loan branch ( Kolkata North) in last month ( 25th Jun, 2015) i have sent a mail to crm@lichousing.com to sort out my log in problem but still i have not received any intimation from any end. my details are as follows Name: Sanjoy Roy Loan No. : 210200000821 Loan Amount : 1050000 DOB : 08/01/1978 ( dd/mm/yyyy) Branch : Kolkata North email - roy.sanjoy4@gmail.com M - 09674175511. My log in was registered earlier. when I am going to the Forgot User ID & Password, it has been shown that Your Login Credentials are emailed to you but I have not received anything at my email. Please...
Complaint comments Read comments Complaint category Loans

LICHFL - Not responding towards application for list of document & outstanding balance certificate

User
 satyabrata1961 on Jul 13, 2015
A home loan of Rs. 34.40 Lakh was sanctioned by LICHFL for me in January, 2013 at an interest rate of 10.50% with an EMI of Rs. 35007/-. After two years of fixed rate of interest, they suddenly increased the interest rate (as floating) to 11.75% with an EMI of Rs. 37887/- 9 an increase of Rs. 2880/-). I am not in a position to afford such a high EMI and want to transfer my loan to other financial institutions/banks. For the purpose an application with a service charge was submitted by me to LICHFL on 09.06.15 for want of a list of document under their possession and a certificate of balance...
Complaint comments Read comments [1] Complaint category Loans

LIC Housing Finance - They are asking Proeceesing charges for Floating conversion after the fixed rate period expiry

User
 rajeev8504 on Jul 9, 2015
I have a loan in LICHFL, I have chosed 3 years fixed interest and after 4th Year it will move to floating interest rate. During fixed interest period, they gave the interest rate as 10.75 and now they are moving this to floating interesrt rate of 11.75. As per RBI regulations, all the banks are now decreasing the interest rate but LIC is increasing the interest rate....
Complaint comments Read comments [1] Complaint category Loans

LIC Housing Finance - :Return of Documents

User
 satish1024 on Jul 9, 2015
:Return of Documents, Customer Type :Existing, ApplicationLoanNo :12211122222, AreaOffice :BX, Details :i am your pre existing customer.i have completed your due amount with interest on 20/03/2015 as per your norms document should be returned with in 3o days.after all this i have visited your branch many times which is 120 km far from my home but after all your staff not giving any valuable answer....
Complaint comments Read comments [1] Complaint category Other

LIC Housing Finance - Increase in Interest rate

User
 jeevitha84 on Jul 3, 2015
My Home Loan Account Number is 510300003532 The Loan sanction date was Apr 17 2013 with 10% fixed for 2 years. Now after the completion of 2 year period the rate is increased to 11.75% without any intimation when RBI has reduced its lending rate and insisting other financiers to reduce home loan rates. Many banks are offering 9.85% for the transfer of home loan. When I wrote to LICHFL asking for increase in interest rate, there is no response from them....
Complaint comments Read comments [1] Complaint category Loans

LIC Housing Finance - issue of List of document and force closure coatation of housing loan Account no 211000000355 reg. [Resolved]

User
 Abu Masood on Jul 3, 2015
I Dr. Md Abu Masud Ansari have taken home loan from LIC Housing Finance Limite Patna(L/A No 211000000355, File No 2110000446, customer No.18361642) since Dec. 2011.I am repaying all premiums regularly.I am in need of List of documents(L.O.D), and Force closure coation. I had applied for the same in office in march 2015.They have not issued the document as yet. I contacted the office numbers provided 06122230818 almost 25-30 times on different occasions, everytime they say document has not reached at office(from back office).I tried to contact Area manager (9835810432).Initially his reply was, "he...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - ac नो 320200000654 के संदर्भ में

User
 Sukhdev baber on Jul 3, 2015
श्री मान मेरे इस खाते में मैंने नया मकान बनाने का ऋण लिया था लेकिन आपके यहाँ मकान नवीनीकरण ऋण से नामांकित कर दिया जिससे मुझे आयकर में गृह ऋण की छुट नहीं मिल रही ह पिछले मार्च 2015 से में आपके जयपुर office को बारबार लिख रहा हु लेकिन वो कहते ह की...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - Pre-payment Cheque not Deposited in Loan Account

User
 yog_hingalaje on Jun 30, 2015
I had submitted preparing prepayment cheque of amount 125000 towards my home loan ac. No. 620400002677on 1st June 2015. My amount got deducted from my account on 22 June 2015 with cheque no.484207. But still it didn't got added against my loan account. I'm calling to LIC PIMPRI OFFICE & discussed with Area Manager Mr. SHYAM GOWANE. But no action taken yet. I am losing my money as wel as its interest. Please help....
Complaint comments Read comments Complaint category Loans

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