LIC Housing Finance Customer Care

LIC Housing Finance Customer Care

LIC Housing Finance Limited (LIC HFL)

Maker Tower "F", 13th Floor, Cuffe Parade
Mumbai
Mumbai City District
Maharashtra
India - 400005

Customer Care Phone Numbers and Contacts

Phone:+91 22 2217 8600
Satisfactory Rating
1%
Complaints
631
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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LIC Housing Finance Complaints & Reviews

LIC Housing Finance - Pathetic support, think 10 times before taking loan

User
 Lalit Behl on Sep 1, 2015
Hi Friends,
I have been a customer of LIC HFL for 3.5 years. With my own experience, I have Found LIC is worsting banking organization across the domain.
1. Service is pathetic, no one is there to listen to customer.
2. they ROI after a fixed period is very high, (almost 2% higher than market rate)
3. Their Service time is almost double as compared to other govt/private banks.
4. disbursement time in CLP plan is quite high, SBI takes 2-3 days for disbursement while LIC take >20 days for the same task.
5. Now I am doing balance transfer, they took >15...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - Home loan interest charging @ 12% .

User
 shantanu sachdeva on Sep 1, 2015
My loan a/c no. 110100288. I have taken loan from LIC Housing Finance Ltd. from Asaf Ali Road Branch. Loan was taken for 15 years. I came to know that they have increased my tenure from 15 yrs to 20 yrs. and they have increased interest rate I.e 12% per annum which is not justified. You are requested to help me in reducing interest rate since they are charging. Thanks. Shantanu Sachdeva. Email shansachdeva@gmail.com...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - List of Documents not received in spite of payment of 570/- made before a month

User
 Mannnas on Aug 31, 2015
Loan No : 410100002979 I have been trying to reach the agents since July'2015 for LOD but I am not getting any help which could help better. They have sent me those docs on 18th but I have not received it so when I asked them about the tracking details they said they dont have it. Then they again sent me document on 26th in Professional courier which didnt deliver it to me rather it sent back the docs by mistake to Bangalore office. I have been asking these people to send me a soft copy but none of them are responding to me. They are not picking up the phone also they are rude in their mail communication....
Complaint comments Read comments Complaint category Loans

LICHFL - Sale deed missing from jp nagar lichfl branch processed by hanuman associates

User
 kkolli on Aug 29, 2015
SALE DEED is missing from LICHFL. I have executed my Sale Deed from J.P Nagar branch, Bangalore. File was processed by Hanumaan Associates. I have applied for List of Documents for Take Over from LICHFL to SBI on 20-June-2015. Now I came to know that my sale deed is missing from them. I tried to contact the Area Manager of J.P Nagar. I tried to speak with her in person to sort out my issue, but No proper response from Area Manager: Chitra Anandhy. (J.P.Manager) Mob: +91 - 9900093403 Also contacted Dy. Manager & Other relevant staff: 1. Saraswathi: +91 - 900866637 2. Meenakshi Name...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - Prepayment done but still EMI is getting deducted

User
 rahul260785 on Aug 19, 2015
I made complete outstanding payment on 10th August 2015 and this cheque got cleared, all outstanding amount got deducted from my account which included principal and interest till date. I was also promised there would be no more EMI deductions as the account is settled. But still on 17th August 2015 the EMI got deducted from my account through ECS. This is complete cheat and fraud. Looking forward to get some solution on this. Even after settling the account EMI is being deducted which is not ethical at all. My account number is 23890900136. EMI of amount 32928 got deducted unnecessarily. Due...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - False charges added that too for their mistake

User
 PreetiHanda on Aug 11, 2015
My EMI has been revised recently (changed from floating to fixed, 10 to 11.5%) I got a letter dated 16-May-2015 but which reached me on 4-Jun-15 which says that LIC will advise my bank for revising the payment. But . 10-Jun-15 my due EMI bounced, my bank has charged me penalty. Plus LIC has charged me late payment fees. That too when it is their mistake, they told me that they will talk to my bank. When I went to the LIC office - the manager was shocked to see the letter and assured me he will look into it but has not responded back even after a month...
Complaint comments Read comments [1] Complaint category Loans

LIC Housing Finance - Cheated with my home finance, charging interest rate like personal finance and lot more hidden charges

User
 Anarul Islam on Aug 9, 2015
Sir,
I took home finance 3 years back from LIC HOUSING FINANCE from Bangalore JP NAGAR OFFICE. I asked their employee Vinod Radhakrishnan to give me floating rate of interest, but while the finance is sanctioned he issued me fixed rate of interest for 3 years and then floating and promised me that he will convert my finance from fixed to floating immediately. But days goes on and he did not convert, so i had to wait for 3 years and now when it automatically came to floating rate, they have increased my rate of interest from 10.7% to 11.75% without information also. First of all i want to...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - Higher interest rates in housing finance for existing customer

User
 arambh18 on Jul 31, 2015
I have opted for 3yrs fixed interest plan for finance on july 2012. Interest rate applicable on it was 10.7%.

Account Number: 120500001597

Now when 3 yrs are completed and current market interest rates are way down than 10.7%. I have called the jabalpur branch ( from where it is sactioned) @ the number present on website. Person there first of all not giving me the details o asked like:
New applicable interest rate? And misguiding me by saying yes for new lower rates you have to apply via application and you have to pay 0.5% of processing fee for that. Then ur...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - Not giving disbursement

User
 debal_sar on Jul 29, 2015
My A/C no 210200003593, Amount sanctioned but not giving disbursement. They have deducted processing charges also and now no response from Agent. I tried to call Regional manager and Corporate office Mumbai but no body is responding. I want disbursement or refund of my money already they have taken even all required documents, Builder payment receipts etc....
Complaint comments Read comments [1] Complaint category Building Developers

LIC Housing Finance - Not Giving Disbursement [Resolved]

User
 Ankush1280 on Jul 24, 2015
My File no. 3124000007, loan sanctioned but not giving disbursement. They have deducted processing charges also and now no response from executive of branch manager. I tried to call Regional manager and corporate office Mumbai but no body is helping. I want disbursement or refund of my money already they have taken even BBA, Builder payment receipts etc. Not even getting e-mail replies, online complaint system is not working....
Complaint comments Read comments [1] Complaint category Loans

LIC Housing Finance - Charging more interest as committed

User
 Ajay683 on Jul 23, 2015
I took home loan from your kaushambi branch amount 30 lakh .It was said by your relationship manager to pay the first installment through cheque. Which I am willing to pay and request him to confirm my Payable amount, as i asked the amount of cheque for payment .He stated its INR 10630 . Which is vary & to be excess as per my calculation as shared with me at a time of lone applied. I asked the reason, then he was told that It is 13-day interest calculated as per cheque issuance date (26th June 15), that is wrong, when I had to apply for a lone he told the loan disbursement date will be your Interest...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - REQ-AP-000758, Loan A/c.No.710100008156, Agents in Ameerpet branch mis guiding to customers on home loan to get commission

User
 prashantnellutla on Jul 22, 2015
Dear Sir Please find the below chain of mails i have communicated to your Area Manager of Ameerpet branch, Hyderabad regarding my issue with the agent. My Loan A/c.No.710100008156. The agent named Mr.Anji Reddy was mis-guided me for sanctioning a home load and he was collected money of 1% commission from me i.e Rs.22, 000/-. The same i have escalated to area manager through below mails but i didn't get any solution from him. Requesting your intervention to take some action on said agent since he will continue the same with other LICHFL customers also and it is bad remark to LICHFL. Regards Prashant.N Mobile...
Complaint comments Read comments Complaint category Unauthorized charges

LIC Housing Finance - India highest rate of interest @12% by LICHFL, Kind of Choor Finacing agency.

User
 power_cut on Jul 21, 2015
India highest rate of interest on housing loan @12% are being charged by LICHFL, they are looting people, I suggest never go with LICHFL for housing loan, apart from this there transiency and communication is Zero. actually they are looting to home loan borrower and kind of choor financing agency, it is not comes under bank category thats why they are looting....
Complaint comments Read comments [2] Complaint category Loans

LIC Housing Finance - Not providing list of documents

User
 sonalisinghal on Jul 20, 2015
My home loan a/c no.is 320-700-001151 and I want to shift my home loan to other agency. I handed over a cheque of Rs 570 as demanded but they are not providing me list of documents and statement etc. They are telling me that the procedure takes a long time. So please provide me, needed documents, at the earliest so that interest can be saved...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - LIC LOAN A/C No.17064402473

User
 Govinda9999 on Jul 19, 2015
This is to state that the loan sanctioned in 2009 at a floating rate of 9.75 PA then after a year or so it is raised by your firm to 12% from 2011. Right now i found that there is a decrease in the percentage for which benefit is not passed to the customer like me. As i am selling my house to another person through LICHFL again there is no benefit in reduction of the EMI's or refund of the money due to me as no one in LICHFL is bothered to revise the floating rate and benefit to the customer. All the time the LICHFL is bothered in increase of float rate and pass on the customer but when it is...
Complaint comments Read comments Complaint category Real Estate

LIC Housing Finance Ltd - Penalty Charges on outstanding amount during Loan transfer

User
 abssenthil on Jul 18, 2015
Dear Sir/Madam, I have taken home loan of amount 2575000 from LICHFL at an interest rate of 10.70% with 3 Years fixed. After 3 years of fixed rate of interest, they suddenly increased the interest rate (as floating) to 11.75% Now, when I approached to transfer my loan from LICHFL to HDFC, authorities says I will be charged levy charges @ 2% of the remaining loan amount. But, as per RBI mandate released in June 2012, levy charge (prepayment charge) has been removed to maintain uniformity across banking system and allow customer to take benefits of lower interest rates offered by other banks. Please...
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - No answer of RTI Application with court fees

User
 sanjaykumarray on Jul 14, 2015
I have applied to know some information under Right To Information Act on 28. 05.2015 & received on 01.06.2015 but till date they did not make any answer but those are very important to me to know for my Home Loan A/C no.210300005042 & customer ID 18941723....
Complaint comments Read comments [1] Complaint category Loans

LICHFL - Problem with floating intrest rate

User
 Kankum1987 on Jul 14, 2015
After my fixed interest rate of 10.75 for a period of 3 years immediately they changed the floating rate to 11.75%, they said if I pay 13, 000 they will change the interest rate to 10.5, I did that, they changed back to 10.5 as said but with in a month I received a letterl stating that they again increased the floating rate to 11.75%. what a cheaters !!!, Please don't go for LICHFL for home loan...
Complaint comments Read comments Complaint category Banks

LIC Housing Finance - Charged More intrest without any concerned.

User
 bratnag on Jul 14, 2015
My customer ID is 18611489 and loan A/ no is 320700000894. House loan Rs 1850000 has been disbursed on 10.25 % intrest in Dec.2012.Now ROI is being Charged @ 12% without any information/letter from LIC HFL since Jan 2015..Otherwise so many options were there for me to quit the loan/transfer the loan.This is completely cheating..LIC HFL has charged at least 12000 more in last 5 months and again charging 0.5 % for reducing ROI. Kindly return the excess inetrest charged otherwise.I will go for legal....
Complaint comments Read comments Complaint category Loans

LIC Housing Finance - Log in problem

User
 roy.sanjoy4 on Jul 14, 2015
As suggested from my loan branch ( Kolkata North) in last month ( 25th Jun, 2015) i have sent a mail to crm@lichousing.com to sort out my log in problem but still i have not received any intimation from any end. my details are as follows Name: Sanjoy Roy Loan No. : 210200000821 Loan Amount : 1050000 DOB : 08/01/1978 ( dd/mm/yyyy) Branch : Kolkata North email - roy.sanjoy4@gmail.com M - 09674175511. My log in was registered earlier. when I am going to the Forgot User ID & Password, it has been shown that Your Login Credentials are emailed to you but I have not received anything at my email. Please...
Complaint comments Read comments [1] Complaint category Loans

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