LIC Housing Finance — Home Loan Processing Charges were not been paid

Address:

Hyderabad, Andhra Pradesh

Hi I am Bharath, I have applied for a home loan in LIC because out of 10 flats in the apartment has already availed from LIC, so thought the process will be fast. To my surprise, after providing all the related documents, the manager told it cannot be done because of one document they are not able to locate online is missing even the physical proof is there. So he advised it may take looooong time better apply for cancellation. I did the same and he mentioned to give back the processing fee(5k change) to the concerned department. It's been told that come back after 2 weeks and take the cheque. When I enquired the same employee was telling, if it 5K the processing fee cannot be paid. Why it is like so? The first thing is - My loan got delayed more than a month even though providing all the documents and my processing fee also gone!! When I called LIC - Phone[protected] / 23447237, he was saying the nominal amount cannot be refunded.