LIC Housing Finance — LIC LOAN A/C No.[protected]

Address:

Hyderabad, Andhra Pradesh

This is to state that the loan sanctioned in 2009 at a floating rate of 9.75 PA then after a year or so it is raised by your firm to 12% from 2011. Right now i found that there is a decrease in the percentage for which benefit is not passed to the customer like me. As i am selling my house to another person through LICHFL again there is no benefit in reduction of the EMI's or refund of the money due to me as no one in LICHFL is bothered to revise the floating rate and benefit to the customer. All the time the LICHFL is bothered in increase of float rate and pass on the customer but when it is decreased it is not intimated or passed on to the customer. Therefore i request the LICHFL to pass the benefit to me failing which i have to approach to the court of law deemed fit so that the LICHFL learns the lesson of passing the benefit to the customer. On contact on phone in customer care at Himaynagar they have said it is not possible.