LIC Housing Finance — Not reducing interest rates even after RBI cutting rates and not giving proper response when contacted in office

Address:Chennai, Tamil Nadu

LIC HFL is stubbornly not cutting rates for existing home loans for floating rate of interest loan holders. When visited appropriate loan office not even providing information why LIC is not doing so even RBI recommended to pass on the benefits to pass on the rate benefit to customers.
Was this information helpful?
No (0)
Yes (0)
customer support has been notified about the posted complaint.
Jun 02, 2015
Updated by Balasubramanian Gopalakrishnan
I have raised complaints via their online portal with no responses. I am not mentioning my loan numbers since this complaint is applicable to every floating rate interest loan holders. Their do not care approach is also a problem. I have visited their branch and even updated my address and email addresses of mine twice that also has not taken effect. I am not sure whether they are planning to pay attention to customer's queries or not.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Life Insurance Corporation of India [LIC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    6210
    Pending
    0
    Resolved
    2214
    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
    View all Life Insurance Corporation of India [LIC] contact information