LIC Housing Finance — Poor customer support in Katpadi Branch

Address:

Vellore, Tamil Nadu

Hi, This is with reference to my loan number #[protected] which was obtained from Anna nagar, chennai branch. I normally pay principle repayment by cheque in Katpadi branch which is nearer to our native. Yesterday 1st April'15 when my father went to katpadi branch as usual to submit replayment cheque, the teller on the counter refused to accept the cheque. And he was telling that he is not suppose to receive the cheque that belongs to chennai branch loans. Later he said we can come after 5 days. This makes my father worried more on about their behaviour in treating customer like us. We are totally not happy with their service and response. They have to be strictly warned to avoid this kind of behaviour in future. Please teach such employees how to behave with customers and importance of customer relations. Thanks,