LIC Housing Finance — Provide incomplete list of Document

Address:

Kolkata, West Bengal

Respected Sir/Madam, I am here to inform you that myself MIR ASFARUL HAQUE having home loan a/c. no.[protected] at area office Kolkata North. I have applied request for List Of Document on 16/05/2015 same has been attached herewith. On 28/05/2015 I have received list of document which is incomplete (exclude Possession Letter, 2 nos money receipt, Original deed of conveyance etc.). I have noticed & same conveyed to branch accountant Mr. Amit Kumar. After long time conversation he has given date 16/06/2015 as LICHFL rule is to give document within 30 days. I have followed up several times at area office manager as well as regional office mr. Pankaj kumar pandey but till today problem could not solved from LIC Housing Finance side. Today again I visited area office & meet manager mr. Sumon mitra & asked him to give tentative date of getting the complete List of document but he is not willing to give any date in written only verbally he promise he will solve the issue as soon as possible. Today I have given an application he has received & confirm that the issue will be looked into on most urgent basis to resolve the same with signature & seal. I also here to inform you that I have processed takeover of this loan and am in charge from both the institutions. I am ready with outstanding amount 18, 12, 031.00 as on 30th june from 5th of june 2015 but due your problem I am unable to close your loan & has to pay interest . You have to bear this interest from 5th june 2015 as because this is your fault. As it is due more than one month I can only wait for 1-2 days for your upmost reply if not so I will escalate this matter to RBI and also consumer forum. Your valuable reply with date of receiving LOD is very helpful to me. I have received worst conversation from their agent Mrs. Rama Brambha that she told me as they have original register agreement so what need of deed of conveyance after that she use dangerous word that there was no proof that she has received document from builder at the time of final amount disbursement.