LIC of India — Non payment of matured policy

Address:

Jammu, Jammu and Kashmir

Dear sir /Mam, Refer Policy No:[protected] Subject: Non Receipt of the payment of maturity of the policy. Kindly Refer to my earlier mails dated 20/05/15, 21/05/15, 22/05/15, 23/05/15, 24/05/15, and 25/05/15 It is regarding policy no.[protected], that matured on[protected]. The policy bond and other required papers were submitted in time with the concerned branch. However i have not received my payment so far. Please note that i am already NEFT registered. In this regard i am trying to call the executive concerned at branch 100 from last 10 days daily, where a lady picks up the phone and without listening to me says that the system is not working. Further i had sent the mails to [protected]@licindia.com on dates 20/05/15, 21/05/15, 22/05/15, 23/05/15, 24/05/15, and 25/05/15 but surprisingly i got no response from their side. I suppose Lic (in general)and Lic jammu (in particular)don't bother about the customers, their hard earned money and the most important being time. I am surprised that how can lic can have dual rules for itself and the customers. If i sometimes delay the payment of premium, i am being charged late fee. However in this case lic is not paying my own money. Kindly see into the matter and make the necessary arrangements for the payment alongwith the late fee/interest charges accured due to delay on your side. My details are given as under, Sanjay Pandita S/O Shamboo Nath Pandita Bank Account no: [protected] Bank name: Axis Bank ltd. Branch: Sacred Heart, Wanawadi Pune Thanks Sanjay Pandita Mobile: [protected]