[Resolved]  Lichfl — Misbehaviour by LICHFL

Address:Gurgaon, Haryana

I have a Housing loan from LICHFL(Gurgaon branch) where some amount is pending for disbursement since it is a construction linked payment. I made a payment of 2.8 lakhs to builder through LICHFL due to which my EMI was increased. However, the EMI for that particular month had already been deducted and I received a SMS that I will have to pay the differential for the month . 1. No e mail intimation since phone no.s can change 2. I got a call from a lady by the name of Sweetie, a recovery agent who was unruly and uncouth.I am not a defaulter. LICHFL has to find a mechanism to take that money through ECS . 3. The customer rep Divya was equally horrible and clueless. The only answer is, it is not my duty. Please do not misuse your quasi-govt. status. Rgds Siddharth
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Life Insurance Corporation of India [LIC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    6210
    Pending
    0
    Resolved
    2214
    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
    View all Life Insurance Corporation of India [LIC] contact information