[Resolved]  Lichfl — No proper response & harassment

Address:

New Delhi, Delhi

DEBASHISH HALDER <debashish.[protected]@gmail.com>
15:37 (2 hours ago)

to customersupport
Dear Sir / Madam

Thanks for your feedback. I had spoken to Mr. Vaibhav [[protected]] regarding the demand letter sent through courier in favour of The Branch Manager, LIC Housing Finance Ltd., 2nd Floor, 217 - 220, D-3, Harsha Mall, Alpha I, Commercial Belt, Greater Noida. Vide AWB No. [protected] [Overnite Express Ltd.] which was being delivered on 26/07/2014 and was being received by Mr. Mukesh[protected]. In this discussion he only informed me that the courier was being received but now where it is they don't exactly know. May be Mr. Praveen Kumar [[protected]] who will be processing the payment would have taken the same with him and Vaibhav gave me Mr. Praven's mobile No. Since then Mr. Vaibhav stopped picking up my call and then I called from a Landline again he picked up my call and from the next time he stopped answering the landline too. And Mr. Preveen Kumar is also continuously not answering the call.

Now I feel that I have done a blunder mistake choosing LIC Housing Finance Ltd. Anyway if you may suggest some solution for the same.

I once again request for HELP ! as the last date of this demand letter had already expired on 28th of last month. And the previous Demand letter was also being delayed as the whole team of the Lajpat Nagar branch was being changed & this time it is again delayed due to the shifting of the Branch. But
due to all this we as a customer are in the defaulter list of the builder and have to bear the late payment penalty.

Please Kindly HELP! if there is some responsible senior person please do ask him to help us and if possible please provide us his contact details.

Builder : M/s Aditya Builders
Loan A/c Holder : Mrs. Maya Halder
File No. : [protected]
Loan A/c No.:[protected]

Thanks & Regards
DEBASHISH HALDER
K-102, Delhi Rajdhani Apt., Plot No. - 80,
I.P.Extn., Patparganj,
Delhi - 110092
(M) : [protected]
[protected]

DEBASHISH HALDER <debashish.[protected]@gmail.com>
1 Aug (4 days ago)

to customersupport

Dear Sir / Madam

This is with relation to our Housing loan from your Lajpat Nagar Branch. As we have to submit the demand notice to your branch office and collect the cheques from the branch and deposit the same to the Builder office.

Last couple of months back all the staff of the Lajpat Nagar branch were being changed due to which our cheque got delayed.

And this time when I went to deposit the Demand Letter I came to know the branch had been shifted to Greater Noida.

Sir / Madam don't you think that before shifting the branch we as a customer should have been informed.

I will hereby like to request to switch over our loan account to some other branch in Delhi where it would be convenient to deposit the Demand Letter and Collect the Cheque. As Greater Noida is just out of the way.

I will hereby request to please do the needful at the earliest as I have to deposit a Demand Notice.

Hope to be favoured by your kind consideration and a immediate action.

Name : Maya Halder
Address: K-102, Delhi Rajdhani Apt., Plot No.-80, I.P.Extn., Patparganj, Delhi-110092

1.Application Number is missing in the request : [protected] [File No.]
2.Loan Number is missing in the request :[protected]

Thanks & Regards
DEBASHISH HALDER
[protected]


On 17 July 2014 17:30, DEBASHISH HALDER <debashish.[protected]@gmail.com> wrote:
Dear Sir / Madam

This is with relation to our Housing loan from your Lajpat Nagar Branch. As we have to submit the demand notice to your branch office and collect the cheques from the branch and deposit the same to the Builder office.

Last couple of months back all the staff of the Lajpat Nagar branch were being changed due to which our cheque got delayed.

And this time when I went to deposit the Demand Letter I came to know the branch had been shifted to Greater Noida.

Sir / Madam don't you think that before shifting the branch we as a customer should have been informed.

I will hereby like to request to switch over our loan account to some other branch in Delhi where it would be convenient to deposit the Demand Letter and Collect the Cheque. As Greater Noida is just out of the way.

I will hereby request to please do the needful at the earliest as I have to deposit a Demand Notice.

Hope to be favoured by your kind consideration and a immediate action.

Thanks & Regards
DEBASHISH HALDER
[protected]