Lichfl — Reimbursement of excess deduction: lic hfl home loan account no[protected]

Address:Pune, Maharashtra

Dear Manager,

1. Plz refer numerous telephone calls on the subject with mr Dewang, Mr Prakash Tiwari and mr kunal of LICHFL, Swar gate Pune branch .
I HAVE BEEN SANCTIONED TOTAL LOAN OF RS 27, 00, 000/-
(HOME LOAN ACOUNT NO[protected] OUT OF WHICH RS 19, 11, 600/- HAS BEEN DISBURSED TO THE BUILDER.

2. It is intimated that i had forwarded the following cheques in the month of may:-
(a) - icici bank cheque no 780775 in favour of LICHFL for rs 16328 towards emi for month of may 14.
(b)- icici bank cheque no 26632 in favour of LICHFL for rs 4, 50, 000 as principle repayment.
(c) - icici bank cheque no 6967 in favour of LICHFL for rs 13, 50, 000 as principle repayment

3. I had cleared my apr month emi vide icici bank cheque no 128756 amounting to rs 16481/- All the four bank statement pertaining to cheques issued at para 2 & 3 are attached wid this mail for your reference.

4. It is very evident from para 2 that i had fwd cheques worth rs 18, 00, 000/- towards prepayment of home loan. One of the cheques amounting to rs 4, 50, 000 was cleared on 12 may while the second cheque of rs 13, 50, 000/-was cleared on 22 may. i was constantly in touch with the bank as there was ten days gap between clearance of first and second cheque. I was intimated by Mr Prakas Tiwari that the bank is deducting prepayment charges on second cheque, however the same is not valid as per RBI Directions hence they have mailed to bank authorities for waiver.

5. Mean while emi for month of may 14 on 13 may as per details mentioned at
para 2 (a).

6. Subsequently as i checkd my loan account on line, i realised that Rs 17, 83, 583 has been adjusted as prepayment against ttal payment of rs 18, 00, 000/-. On calling the LICHFL office i was intimated that rs 16, 417/- was deducted as interest for may.
I FAILED TO REALISE AS TO WHY THE INTEREST HAS BEEN RE-DEDUCTED DESPITE ALREADY PAYING THE EMI OF MAY!!!

7. LICHFL OFFICE HAD NO ANSWER TO MY QUERRIES AND THEY HAVE FAILED TO RESOLVE THE MATTER TILL DATE. I had requested that since delay of 10 days from 12 to 22 may was due to delay in decision making by the Loan Authorities, i should be charged interest on amount of rs 1, 11, 600/- from 13 may 14 onwards.

SECONDLY, i requested that since i have already paid emi of may 14 the excess deduction of rs 16, 417/- should immediately credited back to my account or adjusted against the existing principle outstanding.

8. I would also like to intimate that though my principle outstanding as per present records of LICHFL as on date is rs 1, 28, 017/- i have been intimated to pay emi amounting to rs 6483.89 for month of june 14. By no means emi of rs 1, 28, 017 can be more than rs 1300 at 10.25% interest.

9. It is evident from the facts mentioned above that the negligent approach and poor professional approach of LICHFL has led to mental harassment. i ould once again request to clarify and adjust all the anomolies failing which i will be forced to approach consumer forum.

Major prashant
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Life Insurance Corporation of India [LIC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    6211
    Pending
    0
    Resolved
    2214
    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
    View all Life Insurance Corporation of India [LIC] contact information