[Resolved]  Lichfl — repayment of home loans - issue of cheques - reg

Address:

East Godavari, Andhra Pradesh

I used to issue 12 cheques in advance for 12 months towards repayment of my housing loan. When the cheques submitted by me are exhausted, the LICHFL Area Office, Rajahmundry used to inform me through a letter or by mail or by phone that the cheques submitted by me were exhausted and request me to send cheques for the next 12 instalments. But last year, when the cheques were exhausted instead of informing me in advance to send cheques the area office treated me as a defaulter and charged penal interest on the instalment due then requested me to pay the instalment. I was really shocked on this development. Then immediately I have issued cheques for the next 12 monthly instalments and requested them to waive the penal interest at I have not been a defaulter so far. Of course I was not exempted and I had to pay the penal interest. Hence I request you kindly inform your customers like me in advance about the advance cheques as measure of service which you can do it! Many other customers might have faced the same problem. I humbly request you kindly to help us in this matter. Thank you