Life Insurance Corporation of India [LIC] — Didn't receive policy surrendered money

Address:600020

This is Syed from Chennai, I surrendered my policy[protected] by 28-Sep-2016 after paying premium for 13 years, but didn't receive the money till now, even though calling Adyar branch (Near to signal) no proper response.
To be honest I am wondering to understanding why do you (LIC) need one month for refunding my money you are holding currently, this is a very poor trend, it makes me not even think about LIC going forward in future.
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Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Oct 18, 2016
1/2's response
Sir mai Agra up me service me tha kuchh samay pahle mai transfer me Raigarh cg aa gaya .Ab meri policy ko bhi mai transfer karvana chahta hun . please aap meri policy ko transfer kar de.
mera policy no.[protected]
mera letest adress :- EWS 07 Chhote Atarmuda T V Tower Raigarh C.G. hai
Contact No [protected]
Oct 24, 2016
Updated by SyedIbra
When we surrender the policy it is very obvious that there is a need for money, if LIC takes one month for refunding money back, it is not helping the surrender purpose. Can you please help to get the money at the earliest?
Complaint comments 

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Please change my house address & Transfer to policy
Agra Branch Code 26N
Raigarh Branch Code 385
Policy No[protected]
Contact No. [protected]

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