[Resolved]  Life Insurance Corporation of India [LIC] — Non received payment of matured policy

Address:Kolkata, West Bengal, 700001

Name - sima kolay
Mobile no.- [protected]
Policy address - e/f 7/9 jyangra, baguaihati kolkata-59
Present address - smq no.-935/3 np area 6th camp af station jalahalli east bangalore-14 pin code. 560013

Policy no.[protected]

My policy no.[protected] in the name of mrs. Sima kolay has already been matured on 02 jun 2015 but maturity amount still not received in my bank account neither i received any cheque/dd of maturity amount. As per your intimation i have sent my bank account details signature with witness and original bond paper to given address illaco house 1 & 3 brabourne road kolkata-1 by registered mail. Please inform me the status. Of my policy & money back status.

Also i made multiple visits/ calls at branch of lic kolkata main branch i have still not received any positive response. Looking for a positive response at the earliest. I am reachable at my mobile number – [protected] e-mail address: [protected]@gmail.com.


Thanks & regards,

Sima kolay

[protected]
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Aug 10, 2016
Complaint marked as Resolved 
UPDATING PROGRESS OF NON RECEIVED PAYMENT OF MATURED LIC POLICY Policy No.-513772967 Sir, 1. My Policy No.-513772967 in the name of Mrs. SIMA KOLAY has already been matured on 02 Jun 2015 but maturity amount still not received in my bank account neither I received any cheque/DD of maturity amount. As per your intimation I have sent my bank account details signature with witness and original bond paper to given address Illaco house 1 & 3 Brabourne Road Kolkata-1 by registered mail. Please inform me the status. Of my policy & money back status. 2. On 01 Jun I received email from [email protected] Bangaluru stating that sent Neft Mandate, that also I have send through speed post Illaco house 1 & 3 Brabourne Road Kolkata-1 address vide EK272967876IN dtd 13 Jun 16. 3. On 16 Jul 16 I received a massage on mobile stating that my policy has been registered with my account. On 05 Aug 16 I contacted customer care Kolkata they informed that payment has been made. On 05 Aug 16 I contacted customer care Kolkata again Mr. murmur said you contact bo-415, after contacting bo-415 he advised me to send a Email. 4. I made multiple visits/ Calls at branch of LIC Kolkata main branch I have still not received any positive response. Also I made complain on. www.ConsumerComplaints.in vide ID: 1284490 but no response, and Email to [email protected], [email protected], [email protected] and [email protected] My Email address is:[email protected]. Till now I have already submitted Following document (a) A Copy of the LIC policy.(Bond paper) (b) A Copy of the maturity letter given by LIC & filled by the individual subsequently sends to LIC office as address mentioned (c) A Copy of the bank pass book . (d) A Copy of Neft Mandate Looking for a positive response at the earliest.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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