Life Insurance Corporation of India [LIC] — Regarding late fees of police no[protected]

Address:Mumbai City, Maharashtra, 400001

I have taken a policy from lic (Lic. No :[protected]. I am paying my monthly premium through ecs from yes bank. Regularly my premium was cut on 27th or 28th or 29th of each month. But in the month of september 2016 bank didn't transfer my premium on above said dates giving reson that they have not received request from lic. When i was talk in lic branch they are replying me that they don't send the request to bank every time. Now lic has claim late fee charge. As it was not my fault, so i am not eligible for late fee.
You are kindly requested to help me in this matter.
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