[Resolved]  Lifecell International — All money deposited & now they say after one year that i have to pay rs.5000 as re enrollment charge

Friends

I took lifecell last year in Jan'15. I had paid the intial amount thorugh cheque & opted for EMI facility. My Feb'15 money they have not deducted saying that there was a problem in my ECS but once I shouted it automatically happened and from amrch'15 ECS automatically happened. I paid the Feb month money through online to LIFECELL for which I got recipts.

I gave rs. 25000/. PDC also for 5 Jan'16 in Dec 2014 (at the time of enrollment) which they have not yet deposited.

Last week I got a call from Lifecell saying that my enrollment is inactive & I have to deposit Rs. 5000/. as reenrollment charge.
I am asking for my statement of account from Lifecell team from last one month but they are not providing & always saying that we will provide in next 48 hrs but their next 48 hrs never come.

Today again I got call from them; rather providing me statement of account the representative was asking my last year bank statement to prove that I had really made payments or not? any way I provided the payment details. What I understood that they don't have any clue about my payments made to them & just haraashing me to get Rs.5000/ extra to their company.

I will strongly condemned this company & will never ever recommend their poor/pathetic/disgusting service to anyone on this world.

Requesting all to plz be 100000km away from this company & their service.
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May 9, 2017
Complaint marked as Resolved 
Lifecell International customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
Lifecell International customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2016
Lifecell International Customer Care's response
Hi Rajeev,

We Apologize for the inconvenience Caused and thank you for bringing this issue to our notice.Please provide your CRM number so that we can take necessary actions to solve this issue at the earliest.

Thank and Regards
Team LifeCell.
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