[Resolved] Lifecell International — Highly deceptive | |
CRM NO :[protected] My issue with LIFECELL was that after enrolling with them I had paid them for a lifetime scheme, but they failed to credit the money into their system. Inspite of repeated reminders they did not issue me a receipt for the same. On the day they collected the money they had told me that updation of computers were going on, and that I will get a electronically generated receipt soon... Which I did not receive. They initiated the sample collection after my baby was born. Now they tell me that there is no proof that I had paid the money and that I have to repay the same amount or else the contract is deemed invalid. I feel cheated and helpless. Please read through several other reviews about the company in the consumer forum blog. There is no proper monitoring system over these people and the state level teams are completely inefficient. One of the state heads told me to settle the issue with the representative who had come to my house ( who is apparently an ex employee to the company now )... I told him my contract is with your COMPANY, not with any INDIVIDUAL. ( see with what audacity he is trying to push off the blame ). These people come to our homes with so many promises during the plush period of pre-delivery; when we all are prone to do anything to secure our child's life. Later when the smoke settles we realise we made bad decisions in happy hours. I feel this money driven industry is not to serve but only to extract. I am not a person who likes to tarnish other people's reputations but this is SAD... insanely SAD. Was this information helpful? | |
Complaint marked as Resolved
Lifecell International customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned. Lifecell International customer support has been notified about the posted complaint. Verified Support Jan 12, 2017 Lifecell International Customer Care's response Dear Mr. Sandheep, We are in receipt of your concern and tried reaching you but the number was switched. Please share us the payment details and proof if available, we would ensure to have your concern resolved at the earliest. Regards LifeCell Customer Service | |
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+91 44 4293 5353
16, Vijayaraghava Road, 1st Lane, T. Nagar, Chennai, Tamil Nadu, India - 600017
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