[Resolved]  Lifecell International — My baby's cord contaminated. Lifecell highly irresponsible.

Address:Pune, Maharashtra, 411045
Website:www.lifecell.in

Hi all,
I am registered user of lifecell.
My crm no is[protected].
Today i just got call from lifecell, that cord sample contaminated n it was very first communication made from lifecell after collections of cord samplearround.
They taken more than one and half month when i did complaint regarding why i have not received any further information from lifecell after collecting my baby's cord sample from hospital.
It is very disappointment for me. Who are responsible for this?
Its worst experience with lifecell.
I will never now recommend lifecell for stem cell banking.
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Complaint marked as Resolved 
Lifecell International customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
Lifecell International customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2017
Lifecell International Customer Care's response
Dear Mrs. Priyanka Sharma,

We hope your issue is resolved, if not please feel free to reach our customer service toll free no[protected] or write to [protected]@lifecell.in

Regards
LifeCell
Customer Service
Complaint comments 

Comments

Dear Valued Client,

Greetings from Lifecell!

We understand and regret for the unexpected hassle caused by this issue, we are indeed sure that our efficient support team can sort out this issue at the earliest. I acknowledge and thank you for sending in your CRM number and thereby assure you that this issue will be escalated and dealt with utmost care that it does not to occur again in the future.

In case of any further assistance please feel free to reach us at [protected]@lifecell.in.

Regards,
Team Lifecell.
Dear Valued Client,

Greetings from Lifecell!

I acknowledge of having received your query, thank you for your valuable time taken to bring this query to our notice. Your query has been looked into and resolved as requested, by our team successfully.. In case of any further assistance please reach us at [protected]@lifecell.in to hand hold and support you in your journey with us.

Regards,
Team Lifecell.

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