[Resolved]  Lifecell International — Pathetic.. Can't trust them at all

I was told that I will receive a call today from some senior executive. That has not happened till now (another case of your careless attitude); My CRN no is:[protected] and Ph no is [protected]

Dear Mr Ankit,

Greetings from LifeCell!

Thank you for providing us with the details and your details has been passed on to the concerned department and we ensure that your issue will be resolved at the earliest.

Thanks and Regards
Team LifeCell

Even after 5 days..there is no resolution..pathetic response...daily a new lie..latest is 'they have collected sample' of someone with same name as my wife's name..and were not able to collect any other information from them..thus assigned that sample against our record..including CRM No. This is the level of system Lifecell has. Even if I believe them, by just first name they will assigned the sample. (No CRM, no phone number, email id, husband's name etc were looked into)
Earlier lies include database issue..back-end error...They have also mailed us the reports of test they have done on sample..and preservation certificate. Keep doing the same stuff and Lifecell will be closed soon.

I NEED MY 100% REFUND; i was told I will receive a call on Saturday evening to explain me regarding the refund process but no call yet. STOP FOOLING PEOPLE; and act on my complain.

Dear Mr Ankit,

Greetings from LifeCell!

As discussed kindly do the needful with regards to the requested details for us proceed further and do the needful.

Thanks and Regards
Team LifeCell