[Resolved]  Lifecell International — Stem cell storage

Address:411037
Website:www.lifecell.in

My agreement copy which clearly states that the total amount to be paid is 48749 for 21 years out of which the following payments have been already made.

5749 was paid via cheque on 15th jan 2014.
18000 were paid via ECS in 2014 from March 2014 to Aug 2014 in 6 installments of 3000 rs each.
3500 was paid 24th April 2015.

So, 27249 have been already paid to you.

The balance is 21, 500.

Your associates have been calling me to either make 3500 for single year storage or 25000 for one time storage. I dont understand why you have been calling again and again for the same reason. This is poor customer service.Its very very frustrating and inconsistent payment arrangement.
I have clearly told your associates that i am not going to pay 25000. If you want you can have 21500.

Rohit GUgale
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Jun 3, 2017
Complaint marked as Resolved 
Lifecell International customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Lifecell International Customer Care's response
Hi Mr Rohit,
Please share your CRM number/contact details so that we can take necessary actions to solve this issue at the earliest. You can also reach our customer care service at[protected].
Complaint comments 

Comments

Rohit Gugale,

Thank you for reaching LifeCell.Thank you for bringing this issue to our notice.We ensure that your issue will be resolved shortly.Please provide your CRM number so that we can take necessary actions to solve this issue at the earliest. You can also reach our customer care service at[protected].

Thanks and Regards
Team LifeCell.

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