[Resolved] Limeroad — Reminder no - (i) non receipt of saree but waste received by cod | |||
Sir, This is thereminder. Why didnt your company take action so far? I ordered a multi colour bhagalputi silk saree by vamika (Order no c-[protected]s1). Parcel sent by you has been delivered to me on 08/10/2016 through attingal post office (Pin-695101), kerala as cod. I have paid rs 722/- as noted inthe cod parcel to the post office. To may dismay, i was shocked to see that no saree was found inside the parcel. Instead three pieces of waste colthes and a book bind were found inside. The wrapper of the parcel and waste received inside the parcel are kept with me. I request you refund the money paid to you through post office immediately. I used to purchase products from other companies through online. I didt have such an experience from any other companies except from you. If the money paid to you is not refunded within a week. I will approach the appropriate forum for justice. An early action will be much appreciated Yours faithfully, Manju. V. S, manjusree, near b. H. S. S, attingal -695101 Kerala - mobile - [protected] Was this information helpful? | |||
Nov 20, 2016 Complaint marked as Resolved LimeRoad customer support has been notified about the posted complaint. Verified Support Oct 20, 2016 LimeRoad Customer Care's response Hi, Please accept our heartfelt apologies for your less than satisfactory LimeRoad experience. We take all feedback with open arms to help us improve our customer experience and grow as a company. We will make a note of your feedback and forward your suggestions to our relevant team and hope they make the necessary changes required faster than the speed of lightning. We have escalated the concern to the highest possible authority. We will fix this for you. Please be assured. Please allow me 48 hours for the same. Best, Anurag Team LimeRoad | |||
1 Comment | |||
Comments
Me Pushpalatha had booked three Kurthis under buy 3 for 999. But unfortunately had received only 2 Kurthis at the rate of 9999 plus delivery charges. Till now I have not received any delivery msg about third kurthi. It will loose confidence in online shopping under the name of lime road
Reply
LimeRoad Customer Care's response, Oct 27, 2016
Verified Support
Hi Pushpa, we are so sorry you had bad experience with us. Please please feel free to write to us at heretohelp@limeroad.com or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week.
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