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I requested for the soft copy of ISO certification and their management is keeping total silence. The CEO is not contactable at all and his secretary perhaps, seem to drive away customer complaints. Their sales officer at Coimbatore called me after 15 days and asked me about the complaint in a casual way and their management from Trichy have not perhaps appraised him fully even after a substantial delay.We all should jointly make LION CEO understand customer voice and its implication. I appeal to all to mail this to their friends abroad also to make them aware of such activity and discourage using their products.
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