Loop Mobile — charging for VAS GPRS service that as not authorised by consumer

Address:

Mumbai City, Maharashtra

phone no.[protected] customer id 501263 statement no.[protected] the company has charged rupees 964.00 for GPRS calls under head of Value Added Services.this service was never authorised byy the customer.mobile assist staff refused to provide details about the package that was thrust on customer and also refused to discontinue the GPRS Service.