Loop Mobile — Deactivate mantra service for parmanent basis

Address:Mumbai City, Maharashtra

I am Pallavi Patankar - [protected] online recharge of Rs 10/-, on 2-Mar-14 don't do any call then my balaance is deducted same thing is happening in today it means on 6-mar-14 voucher recharge of rs 10/-, call to customer care also he just told i will deactivate all services on your phone, This thing happing in last 2-3 months, no one take proper action on that Kindly take proper action other than i will change service provider
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

We have outcalled the customer and informed that we have deactivated the VAS services permanently and posted the credit of Rs.15/- towards Mantra VAS service. Subscriber is satisfied with the resolution provided

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Loop Mobile
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    536
    Pending
    0
    Resolved
    197
    Loop Mobile Phone
    +91 22 2844 0800
    Loop Mobile Address
    B Wing, 4th Floor, Eureka Towers, Mindspace, New Link Road, Chincholi Bunder, Malad (W), Mumbai, Maharashtra, India - 400064
    View all Loop Mobile contact information