[Resolved] Loop Mobile — undue charges applied for mobile data usage | |
I am Mr. Chitrasen Pawar a loop mobile user since last ten years. I always used your service with honesty. On 21st august, 2014 i received a message from loop mobile claiming that i have used 90% o[censored]sage limit and i am liable to pay Rs. 2700 to loop mobile. I did not even used internet on 21st Aug but due to some consequences and unfortune my data services turned on.
But i have mobile data settings which further proves that i did not use mobile data to cost over Rs. 2700 in any manner. I can present this data on further enquiry.So without a document comprising my data usage and charges applied, i will not pay the bill.
I request you to take my letter into consideration and start my outgoing services as soon as possible. I hope you resolve this problem and avoid this inconvinience. After all customer satisfaction is your responsibility.
Thank you for taking time to read this letter. I have been a satisfied customer of your company for many years and this is the first time i have encountered a problem. If you need to contact me, you can reach me at [protected] as well as [protected]@gmail.com
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Aug 14, 2020 Complaint marked as Resolved Loop Mobile customer support has been notified about the posted complaint. | |
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