Madhur Courier — Delivery of the courier

Address:

Amritsar, Punjab

My father sent a courier (Receipt No. [protected]) on 17th April, 2015 from Delhi to Amritsar. On 18th April, 2015 the online status was "READY TO DISPATCH FROM DELHI TO AMRITSAR By SURFACE : Direct" and on 21st April, 2015 the online status was "OUT FOR DELIVERY SENT TO PUTLIGHAR-<143001> IN AMRITSAR BY raj kumar Mobile-[protected]" On 22nd April, 2015 I called to the office and they said that the delivery will be done by 4:00 PM but till 5:30 PM i didn't receive the courier and when I called them again they said that the bicycle of the delivery boy was not working and delivery will be done positively by 12 Noon on 23rd April, 2015. Till 3:00 PM on 23rd April, 2015 I have not received the documents which are very urgent. The people in the office don't have manners to talk to the costumer and they didn't take any proper action.