[Resolved] Magic Holidays — About membership and offers

kuldeep734

from New Delhi, Delhi

Address:	131402
Website:	magic holidays

It is highly ashamed on Magic Holidays Panoramic Group company who are giving exciting offers to people to get their membership. I am one o[censored]s cheated by this company. Actually their sales people giving highly exciting offers to customers to get their membership. it happened with me when this company's sales people promoting our company in Rohtak city. They gave me an offer of 2 air tickets return, rs 5000 of food vouchers and 5 nights/ 6 days in Rs 42000/-. As i am demanding the same package, now they are refused to me giving. I already paid to them Rs. 21000/-

my contact no is [protected]

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Aug 22, 2016

Complaint marked as Resolved

Magic Holidays customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2016

Magic Holidays Customer Care's response Dear Mr. Singh, We have checked your account/ membership details and we would like to affirm that all the marketing offers applicable to your membership at the time of enrollment have been credited to your membership account. We had further to this received a cancellation request and we would like to inform you the we have always considered you as one of our valued customer and wanted to have a long term relationship with you. Your decision of discontinuation of membership is a matter of concern and we would like to do as much for you to continue with your membership. We once again request you to give us an opportunity to serve you better. Await your positive reply. Regards Customer Relations Team.