Address: | Mumbai City, Maharashtra | Website: | magicholidays.com |
Hi'
I have taken their mebership in August 2014 and gone for a small holiday in October 2014 on their free holiday Voucher.I have Found that their so called Resorts have no such facilities as mentioned by their sales executives at the time of getting memership. more over They charged extra charges for the Extra bed, I have taken for my Kids.which was wrong as per their commitment as they have provided accommodation for two Adults and two kids below 12 Yrs.On being complained, their 4-5 customer executives will called me again and again and I have to told the same story to all of them seperately again and again.Finally I request them to cancel my membership and refund my money as I have not taken any paid holidays till now.
But they refused to refund my money.So please don't beleive on them as once u paid the money, they and even their sales executives who made hundreds of commitments as on date of sale will disappear and your hard earned money will be lost completely
Suman Jain
Delhi Was this information helpful? |
Kindly do refer to our email dated 7th November 2015, were the company agreed to refund the extra charges for extra bed, but as per your refusal and cancellation of membership due to financial reason we were unable to refund the amount.
Team Magic Holiday.