| Address: | Lucknow, Uttar Pradesh |
I want to share my reviews about this MAGIC holiday planners. They are so sucking and good for nothing. They just ruined my vacations I had planned for my family in this December.
When I visited them for the first time in their office located in WAVE mall, Lucknow, they just lured me with great offers, packages, deals and off course their so Honey dipped talks. I had bought their plan few months back and finally provided them with the dates I wanted my bookings in their hotels 1 month prior too my visit. They said that they will provide me the details of the bookings as they get the confirmation from the hotel. I asked the for the confirmation after 2 days, they again asked for 2 days. And this keeps on going with frequency of 1 day further, they just repeat " SIR TOMORROW FOR SURE " and now it’s the day I am left with only 2 days to my tour and they said today on calling 4 times today that " SORRY SIR, YOU CAN’T GET THE BOOKINGS, PLEASE SHIFT YOUR TOUR ". I had done all my travel bookings and now they say please shift your tour. Couldn’t they have told me before so that I could have made my bookings on my own or from some other planner.
Even when I asked them to cancel all my bookings and refund me my money if you can’t provide, so they say that " SORRY SIR WE CAN’T REFUND NOW, IT WILL TAKE 2 MONTHS TIME " Was this information helpful? | 
1) one 3n/4d voucher any where in india ( they did not informed that it can be used only after payment of first 6 EMIs)
2) two 2n/3d voucher any where in india ( only one received as of now)
3) 3000 worth of food vouchers (they did not informed that it can be used only at the magic holidays resorts)
4) 5000 worth of shopping voucher (they did not informed that it will be used only on a particular website)
5) 5 years of Free membership of RCI (they did not informed that it can be used only once first 6 EMIS are paid)
6) Free life time membership of DAE (dial n exchange) (DAE is anyways offering free membership.)
7) One assured giftm it could be Samsung TAB or Gold coin worth of Rs.12000/- (now they are saying it can be 2n/3d free voucher
8) 31st Dec eve free passes for couple at their THANE hotel.
All above was fake & rubbish. Now they are simply saying that sales representative might have intercommunicated to you, we can not help anymore.
Enrolled at - R city Ghatkopar office
Sales representative who sold this to me - Iqbal
Iqbal's Manager tried convincing me for his misselling - Mukesh
Mukesh's senior who gave fake promises is - Suvendra
I want my money back . Give lets be a team & fight against this, before it could further impact our friends and relatives.
U can reach me at [protected] or [protected]@gmail.com
If anyone knows how to take this complaint further, pls help.